First Member Asks Allllll the Questions

Sometimes ya just gotta laugh! (Or I'll 😭)

First member signed up today and then proceeds to ask me allllllll the invoicing/renewal questions possible.

Oddly enough, I don't know, didn't work?! 🤷‍♀️

Oh geez! They can be your guinea pig - get all the answers and you'll have them for the next person - or for an FAQ.
Congrats on your first sign up!!

@tiffany-hoeckelman so true!! Hey did you see my question back in the Heights FB group? What did you figure out for calendar and scheduling?

@tiffany-hoeckelman so true!! Hey did you see my question back in the Heights FB group? What did you figure out for calendar and scheduling?

I did and could have sworn I replied! I'll go reply now.

Just bringing our conversations together @tiffany-hoeckelman

In a Google Calendar event I Publish the event or Publish the series and then paste the link or html into a Digital Product / Schedule product.

If someone is on desktop, it works well. On mobile it does not work at all.

I used to use AddEvent for awhile and there was something about it I did not like at all. I can't recall what that something was tho…(oh I went and looked!)

There embed code was not playing well in Heights lessons. We were never able to figure out why and so I ditched AddEvent because I was already married to Heights. 👰

I bought an AppSumo product this morning call Ubinti. Don't try it. I am returning it. It requires a separate login and that will confuse my students.

Back to the drawing board….

Just bringing our conversations together @tiffany-hoeckelman

In a Google Calendar event I Publish the event or Publish the series and then paste the link or html into a Digital Product / Schedule product.

If someone is on desktop, it works well. On mobile it does not work at all.

I used to use AddEvent for awhile and there was something about it I did not like at all. I can't recall what that something was tho…(oh I went and looked!)

There embed code was not playing well in Heights lessons. We were never able to figure out why and so I ditched AddEvent because I was already married to Heights. 👰

I bought an AppSumo product this morning call Ubinti. Don't try it. I am returning it. It requires a separate login and that will confuse my students.

Back to the drawing board….

Wow! you would think there could be an easier answer to this! Thanks for sharing what you've tried!

I know Add Event just acquired another software I used to use, so maybe it's improved. I'm using the free version of Add Event now for a client but you are limited to 5 events. So I'm testing out there and will hopefully find that I like it and it's worth the price :)

@tiffany-hoeckelman Circle is a community app. Sorry missed that in my response.

@barb-mcgrath Oh! like Mighty Networks or something. Gotcha! Ok, thank you :)

I think I got it!

If you are using a Google Calendar to share your events, try this:

1. I put all events on a separate calendar from my own.
2. The calendar must be publicly available.
3. Then click the 3 dots (hover to the right of the calendar) and select Settings and sharing, then copy the share/embed code in Settings. This will share the whole calendar.
4. Paste the embed code in a Digital Product or in a Lesson, etc.
5. Once the webpage is saved the 'calendar at a month' view will appear and anyone can click copy to my Calendar on each individual event.

The only problem I foresee is I only want people to be able to see 30 days ahead so I will revise the embed code.

I know it works with Android. Now I need to get my iphone users to test.

Yeah!!!

We are investigating the addition of events that can be displayed to students inside Heights. (Can't confirm for sure this will come in the future, but if there aren't great solutions that work with Heights then building our own could make sense)

@barb-mcgrath and @tiffany-hoeckelman I have a couple of research questions for both of you and anyone else that wants to chime in how they use events.

1. Does it matter if we show all events in your time zone for all students, or is automatic timezone support for each student a must?
2. If we had a way to display a calendar to students inside Heights, and that calendar would automatically show not only scheduled events you've created (ie: a group coaching call), but also challenge lesson release days, or digital product events would that be something you are interested in, or would you want these events to only be shown by themselves (not showing challenge lessons or other built-in timed events).
3. How often are these events a separate digital product purchase vs something every student automatically gets access to?
4. Do you use the announcements feature now to mention about any of your events to students? If not, why?

Ideally, what we had in mind so far was showing a calendar area that could possibly appear on the course list page, or community home page, and could include product launch dates (for those who have pre-purchased content), challenge lesson release dates, digital product related events, and possibly a revamped announcements system to display announcements as events as well.

For the events you have now like calls or online meetings for example, do you require that students RSVP to them apart from potentially purchasing a digital product, or is simply displaying the event time and info enough?

Thanks!

@heightsplatform
Thanks for asking and for looking into this. This kind of feature would be AMAZING!! Here's my input:
1) I would want students to see it in their timezone to eliminate confusion. (personally I have a hard time mentally converting timezones and have messed up appointments because of it, I'd want to eliminate that challenge for students.)
2) This is a little tricky for me. I have two membership levels (using bundles). Both levels see 1 mastermind meeting each month. One level sees an additional 2 group coaching calls a month. So I would need to be able to control which bundle sees what event. At this time, I don't use scheduled release days. But if I did, I think I'd want that to show differently to the people in that product. I don't have anything planned like this, but if I did, it would likely be offered separately from my main content. That said, if it was a workshop or something that my students wanted to participate in too, I guess I'd want them to see one calendar with all the things - mastermind, group coaching, and challenge dates. Would it be possible to show events based on the product or bundle enrolled in??
3) see my answer above :)
4) I'm glad you mentioned this. I haven't used it because I forgot about it. I just posted one. But for the same reason above - having two different bundle options with different access to meetings, I'm not sure how I will use it. I can certainly post for the next mastermind. Wondering if it would be confusing to post for the group coaching meetings too. Would it be possible to show announcements based on enrollment?? Investigating the Announcment, I also see the Email campaign, I'm going to play with that too to send reminders about meetings with zoom links. Truthfully, I posted it in a community channel and relied on students to have email notifications turned on (ha!) so this will likely work better.
5) I do not require RSVP. If they are in the bundle, they get invited to the meeting - they choose to show or not. I would want to be able to include the Zoom link.
OTHER) The other important thing for the calendar for me is that they can add it to their calendar (google, apple, outlook, etc.) BUT I also need to be able to remove them from the calendar once the cancel their membership. So not sure how that could work on your calendar. Right now with google, I send them an email to the google calendar, so I can remove the when they leave. (I don't know what will happen if a student doesn't use google calendar) With Add Event, I can also unsubscribe them from the calendar.
Hope that helps! I'm happy to provide any feedback to help! (Feel free to email me if you want to converse privately - [email protected])

Does it matter if we show all events in your time zone for all students, or is automatic timezone support for each student a must?
**I'm ok that events show in my time zone as long as when they add it to their calendars, it appears in their time zone. I would prefer they see the events in their own time zone but I understand even email right now we have to add the +6 hours so it is not as easy as it seems.

If we had a way to display a calendar to students inside Heights, and that calendar would automatically show not only scheduled events you've created (ie: a group coaching call), but also challenge lesson release days, or digital product events would that be something you are interested in, or would you want these events to only be shown by themselves (not showing challenge lessons or other built-in timed events).
**Is it possible to have a toggle IE Add to Calendar, Hide from Calendar. I hadn't thought of broader purposes but yes it could have a lot of uses and if embedable, also be something on the web.

How often are these events a separate digital product purchase vs something every student automatically gets access to?
**Currently students are granted access via another purchase 100% of the time.

Do you use the announcements feature now to mention about any of your events to students? If not, why?
**Yes. Upcoming lives are posted fairly often.

I'd love they RSVP but it is not required.

Thank you so much for this feedback! We have some other big announcements in the works before we get to invest more time in a feature like this, but we would want an easy way for creators to feel confident that students only see the events they would have the possibility of getting access to.

(IE: if there is a bundle that included a coaching call and that bundle is no longer accepting new students, then students who don't have access to that bundle currently shouldn't have a way of seeing that call on the calendar since it wouldn't be relevant for them.)

Can I add my +1 for this feature and to be notified about any updates please!

@amanda-meyer added!

A really interesting discussion here.
Mine gets even more granular than that, as we have Zoom sessions per group of people e.g. 12 learners from Company X have two zoom sessions about a week apart. So the date/time and zoom link would only go to those 12 learners. The date and time are unique to that group, but I do use my own Zoom Room link for everything I deliver.

At the moment everything is currently sent via email. We use Team Up calendar, so Google/Microsoft calendar integrations/invites don't apply to us.

Looking forward to seeing where this goes though.

Catherine

Wanted to update everyone here that the first stage of "events" in Heights is now available to all.

We'll be announcing more and adding to it later this year, but what is available in this first stage is a redesign of the old "announcements" feature, to become "events".

For now what this includes is a brand new design for the announcement banners themselves (see attached image), a new design of the announcement list, and an option to add a custom button with a link of where you want the event to link to.

We're planning to allow a feed of upcoming events to be displayed as part of our upcoming customizable student dashboard homepage, and to possibly have it be a block in the web page builder as well, to allow you to add events lists to your web pages.

We're also leaning toward more of a list feed view for upcoming events, rather than a month calendar view, to make it more digestible.